LIVE! Technologies, winner in the Business Performance category, created a “Define, Design, & Deliver” model to encompass end-to-end client consultation, service, and support.
The model extends and defends the core business while building emerging areas: leveraging project management, increasing numbers of service/maintenance contracts, continuous quality and efficiency improvement, reducing excess capacity, growing programming and design jobs, and raising labor rates and project margin goals. LIVE! hasn’t lost a client since 2013, suggesting that these efforts have been highly successful. The company achieved 118% growth across three consecutive years, with 45.3% occurring in 2016.
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